Frequently Asked Questions

UCC Questions

  Bullet What is a UCC?
Bullet What percentage of the total market is captured by UCC filings?

Data Field Questions

  Bullet How can I get a list of descriptions for EDA's 52 fields of data?
  Bullet How can I get a list of equipment categories captured by EDA?
  Bullet How are the UCC Status assignments of sale, lease, rental, refinance and wholesale determined (UCCSTATUS)?
  Bullet How is the equipment value determined (EQTVALUE)?
  Bullet How can I download a list of the SIC Codes (BUYSIC)?
  Bullet How can I download a table of EDA's equipment size categories (EQTSIZE)?

Catapult Questions

Bullet What are the new Catapult features?
Bullet What is the difference between an Administrative and Standard User?
Bullet How can I increase or decrease my organization's license or list count?
Bullet How can I upgrade to Catapult's full list of features?
Bullet How can I re-activate and inactive user?
Bullet How can I see what data my organization has purchased from EDA?
Bullet What are the CASS & DPV omissions and how can I use them for my next direct mail campaign?
  Bullet How can I modify my Internet Explorer options to allow downloads from Catapult?

Catapult List Match Questions

Bullet What is List Match?
Bullet How does the List Match matching process work?

Catapult Analytics Questions

  Bullet What is Catapult Analytics and how can I get it set up on my computer?
  Bullet How do I refresh the data in my Catapult Analytics Tools?
  Bullet How many records can I view in the Catapult Analytics Tools?
  Bullet How can I benefit from using User Defined Fields with the Catpult Analytics Tools?

Other Technical Questions

  Bullet Why was I unexpectedly logged out of Catapult and how can I resolve this issue?
  Bullet Why does the activity wheel continue rotating?
  Bullet Why do I receive an ODBC error when I try to refresh my Catapult Analytics Tools?
  Bullet How do I open a .dbf file in Microsoft Excel?
  Bullet How can I open my .csv mailing list in Microsoft Excel?
  Bullet How do I download a file from an FTP site if I use Internet Explorer 7 (IE7)?

 

Training Options

Video Learning

The Catapult Video Tutorials are the perfect training option for a hectic work day. These comprehensive lessons cover everything you need to know to put Catapult to work for you. Learn how to maximize Catapult at your pace, on your schedule.

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Live Training

If you learn best from a live instructor, then EDA’s Live Training sessions are the option for you. Our experienced trainers will guide you, online, through the ins and outs of Catapult.

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User Guide

EDA’s Catapult User Guide is a comprehensive, step-by-step manual with all the knowledge you need to put the power of Catapult to work for you. Whether it’s installing Catapult Analytics or creating custom Watches and Queries, this resource will guide you to where you need to be.

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